We want you to be 100% confident about every order you place, so we have a 14 day return policy.
Our returns policy and your rights
We go the extra inch to make sure you’re more than happy with the purchase. You can return your order within 5 working days for an exchange.
Adult Sex Toys & Novelties Used Or Removed From Packing
Due to the nature of our novelties, toys etc. We can not offer a exchange or refund on items that have been used, out of packing or look to have been damaged deliberlty.
Items sent back to use that have been used or out of packets will be sent stright back, photos will be taken and will be used if needed.
Returning Penis Jewellery
We can not offer we do not accept returns or offer refunds. This is due to health reasons and cannot be changed.
Exchanging Your Garments
In the event that an item is returned for an exchange or credit there is a few conditions that we ask you to do to:
- The garment is returned within 5 days of receiving it.
- The garment labels or swing tags are still attached to the garment
- The garment has not been worn (except to try the garment on for size)*
- The garment has not been damaged or soiled
- The garment has not been altered by you in any way
- The returned item is accompanied by the original receipt
- The item is returned to us in its original, undamaged packaging.
In the event that an item is returned please ensure that the following procedure is adopted,
- The garment needs to be packed into a plastic bag, or on a hanger.
- A copy of the original invoice needs to accompany the returned stock
- A note/letter need to accompany the returned stock explaining any problems/faults with the items, the reason for the return and what you would like to do with the returned item i.e. replace, exchange or store credit.
Please note, when purchasing pantyhose or stockings or other underwear we do not accept returns or offer refunds. This is due to health reasons and cannot be changed.
*Please remember to wear a liner when trying on your lingerie bottom or an outfit that has a panty bottom.
We trust that most people are honest and will take the time to try on lingerie carefully.